dementia. The sensory room is also accessible for wheelchair users. Get more information on the room, or You may be able to travel with therapeutic oxygen. There is a charge for this service and it must be booked in advance of travel by calling our Special Assistance Call Centre line or through our chat. National Autistic Society to create a more welcoming environment for those affected by conditions such They started to explore the idea of using a symbol and engaged with local and national charities to assess whether the concept would benefit people with hidden disabilities. someone in your party is affected by autism. While we are predominantly looking at autism, the hidden

A Fit to Fly Form is required to be completed when fitness to travel is in doubt as a result of recent illness, hospitalization, injury or surgery, if you have an existing unstable medical condition, if you wish to use medical equipment or therapeutic oxygen on-board. training to members of passenger-facing staff to improve the experience for those affected by ASD. As Have you ever seen someone wearing one of those sunflower lanyards when out and about and wondered what it’s for? The airport Accessibility team recognised that many of their passengers with hidden disabilities were often overlooked and that many struggled to communicate their needs or to receive appropriate support. peace on departure day - speak to the Special Assistance team to get more details on gaining entry.

of a hidden disability lanyard - and their party - should approach a member of airport staff or speak to Fragile Luggage Tag - Airline - Airport - Aeroplane - Aircraft - Cabin Crew Cruise Ship - Double Sided - 100mm x 70mm

We also require passengers who need assistance in any of the following areas to travel with a personal assistant. Failure to do so will lead to denial of boarding if we reasonably believe that the passengers’ carriage may pose a risk to safety.The Hidden Disabilities Sunflower Lanyard is a bright green lanyard featuring a small sunflower design, which indicates to others that the wearer has a hidden disability. The Crelling harness must be used as per manufacturer’s instructions (weight, age, installation) and it would be helpful for passengers to have the installation instructions available for reference on board. Please note:failure to pre-advise us may result in the service being unavailable on arrival at the airport and you being unable to travel on your booked flight. We were allowed in the special assistance line to have our hand luggage screened and then brought to the front when we went through US Preclearance (available in Dublin airport and an absolute godsend when flying to the States). Here are some of the most common questions people have about the Sunflower Lanyard: What is the Hidden Disabilities Sunflower Lanyard?

experience. However, many of the measures mentioned above - such as lanyards and quiet rooms - are just When entering the UK or Republic of Ireland, passenger’s travelling with a guide/assistance dog must carry either a Valid EU pet passport or Third country official veterinary health certificate (plus required medical documentation). For safety reasons customers requiring one of the below types of airport special assistance should be seated next to a window UNLESS the window seat is occupied by a travel companion or the flight load allows for empty seats between the disabled customer and the window. Airport (EMA) offers a ‘try before you fly’ service that allows those with conditions such as autism, to This was exactly as described, good quality product, a perfect gift and was extremely well received.its own hidden disabilities lanyard system in operation. The lanyards are designed to be as discreet as Legislation is also in place to ensure that people with hidden disabilities such as autism and dementia If are requesting an Important Flyer wristband or lanyard, please be advised you must provide us with a short note from your GP confirming that the person has a diagnosis of autism. With over 1.5 million Ryanair customers requiring special assistance each year, the airline has, with support from Hidden Disabilities Sunflower, developed and delivered a comprehensive annual training programme to identify the Sunflower, and help its teams to gain a deeper understanding of non-visible disabilities. Ryanair’s crew based across 90 locations are ready to support Sunflower wearers with an offer of help, understanding or simply more time.

To be accepted on a Ryanair flight a guide/assistance dog must be trained to perform tasks for the benefit of an individual with a disability (physical, sensory or psychiatric) and must be certified by an organization that is a full member of Assistance Dogs International (ADI), Assistance Dogs UK or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organizations worldwide;The agent at baggage screening at DFW corralled us into the regular queue for screening, even after I told him and showed him that we had the lanyard. No special assistance was offered. Sydney, Australia Certain items such as Portable Oxygen Concentrators (POC) that meet regulatory requirements are approved for onboard use. Other medical equipment such as a CPAP or Portable Dialysis machine can be carried but not used onboard.